El Paso Live Clear Bag Policy strictly limits the size and types of bags permitted. When a clear bag policy is in effect, backpacks, purses, and diaper bags are not permitted. El Paso Live strongly encourages fans not to bring any bags, however, the following will be permitted:
• Each guest may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” x 6” x 12”.
• Guests may carry a small clutch purse no larger than 4.5” x 6.5”, approximately the size of a hand, with or without a handle or strap. These small clutches are subject to search.
• Each ticket holder, including children, will be able to carry an approved clear bag and a clutch purse.
• Metal detector screening and a search of all items being carried will take place at all venue entrances. Guests will be asked to return prohibited items to their vehicle.
• Diapers and wipes may be carried in a clear bag; however, diaper bags are not permitted.
• Small clutch bags, approximately the size of a hand, with or without a handle or strap can be taken into El Paso Live venues with one of the clear plastic bags.
• An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose. Please let our security staff know about medically necessary items before being scanned.
There are no provisions to check prohibited bags or items at any El Paso Live venues. Guests will be asked to either return prohibited items to their parked vehicle or dispose of prohibited items at the gate. El Paso Live is not responsible for items left behind, lost, stolen, or damaged.
There are no exit & re-entry privileges. Once a guest exits the venue, that ticket will not be valid for re-entry
Our guest’s experience is our top priority! Our cashless policy makes payments made in the venue faster, safer and easier.
To enhance guest satisfaction, minimize lines, and prioritize safety through reduced cash transactions, El Paso Live venues are now fully cashless at all venue points of sale. This includes bars, box office, concession stands, and any event fully operated by the venue.
It is recommended that “Will Call” tickets are picked up one hour prior to showtime with a valid ID at the venue Box Office – 125 W. Mills Avenue (79901)